Welcome to 360 Collins, Melbourne

Welcome to the Dexus community!  Meet your new precinct surrounding 360 Collins including our very own onsite retailers and building services

Welcome

A new workspace awaits you at 360 Collins, Melbourne

Congratulations on your move to 360 Collins Melbourne! Conveniently located between Elizabeth and Queen streets, 360 Collins has recently undergone a major transformation with an expansive lobby and grand entrance, combined with excellent onsite cafe, restaurant and retail stores. It provides an ideal location to position your business in Melbourne's CBD.

At Dexus we're committed to providing space for your best work. We offer a range of services to support you and your team in achieving work-life balance, and our onsite team are dedicated to creating a sense of community to welcome everyone in the building. From our Executive Concierge to your Property Manager, our team are here to assist your day to day needs.

As you prepare for the move, use this site to find out more information about the building and surrounding precinct, pick up some recommendations on how to get the most from your experience, and find details of your essential Property contacts at Dexus in case you have any questions prior to the relocation. We're here to help.

Coffee and cafes 

Get your morning coffee fix from our great mix of onsite cafes. 

Code Black Coffee
Open Mon-Fri

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One of Melbourne’s leading roasting houses, Code Black serves the finest single origin and signature blend coffee that has been lovingly roasted in-house by Code Black’s team of coffee experts. Meet the team inside the 360 Collins lobby. 

Earl Canteen
Open Mon-Fri, 7am-4pm

Phone: 9421 3221   Email
Making Melbourne’s favourite sandwich since 2010, EARL brings you real food for every part of your day. Good-morning breakfasts, wake-me-up coffee, wholesome salads and fancy sandwiches made every day by EARL.

Pokéd
Open Mon-Fri, 10.30am-3pm

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Hawaiian inspired poké made using only the most premium ingredients. Pokéd serves up high-quality, healthy food in a convenient and delicious way. There are endless combinations of bases, sauces and toppings. Most importantly, every bowl is made fresh and 100% customizable.

Casual lunch

Further casual lunch options are at your service in our 360 Collins courtyard. Dine in, take away, or enjoy the sun in our outdoor seating area, the choice is yours.

PappaRich Collins Express
Open daily, 10am-7pm

Phone: 9670 4621   Email

PappaRich strive to give their customers a taste of Malaysian culture and cuisine, whether through a plate of Nasi Lemak or a crunchy, buttery Roti Canai, all with a cup of Teh Tarik! At 360 Collins Street they have adapted their model to serve the fast paced lunch crowd on Collins Street. Come in and try their specialty – the traditional Hainanese chicken rice.

Sushi & Nori
Open Mon–Tues, 11:30am–4pm, Wed–Fri, 11:30am–9pm

Phone: 9642 1228   Email

Offering a superb sushi train experience, take away and casual dining experience for busy city-dwellers, Sushi & Nori stands out from the crowd thanks to its fresh, ethical ingredients and delicious flavours. Sushi & Nori only serve the top sashimi-grade salmon sustainably farmed in Tasmania, their home-made sushi vinegar and miso soup and paste are gluten free and they offer healthy black and brown rice, halal chicken and organic greens.


Restaurants 

Business lunch, team celebration, or simply seeking a dine-in experience to break away from the day? Tucked within the foyer of 360 Collins you'll find two Melbourne dining experiences not to be missed.

Makan
Open Mon-Tues 11am-3pm, Wed-Fri 11am-10pm, Sat 6pm-10pm

Makan transports the multi-faceted flavours of Balinese and Indonesian cuisine to the heart of Melbourne. Described by Broadsheet as 'a trip from the corporate office building into somewhere in Southeast Asia's future'.

Koi Koi
Open Mon-Tues 11am-4pm, Wed-Fri 11am-9pm

The latest venue to open at 360 Collins is Koi Koi, a unique Asian fusion bar and restaurant with a twist. Come say hi to the team located at the top of the escalators. 

Retail therapy

Explore our retail boutiques IWC Schaffhausen and Panerai making a statement on Collins Street.

Location 

Public transport is serviced by tram stop number number 5 on Collins Street (near Elizabeth) almost immediately in front of the main entrance, and Flinders Street Station is only a 5min walk away.

The nearest taxi rank is located on Queen Street between Collins and Flinders Lane. Nearest bus stop is on Queen Street between Little Collins and Collins Street.


Building and facilities 

Building overview

Access

Access is controlled throughout 360 Collins Street by an electronic security access control system. All common areas operate in secure mode outside of normal operating hours. Out of hours, all customers are required to carry a security access card when entering or exiting the office tower floors, lifts, car park, and building amenities. We recommend that building occupants carry an access pass at all times as a means of precaution.

Security

Security are present 24 hours a day, 7 days a week. Security are located on Basement 1 are here to help you and your team. CCTV is installed and records footage in various areas of the building. Should it be required, the security team will review CCTV footage and provide to relevant authorities. In case of an emergency, always contact ‘000’ before building security.

Operating hours

The Office Tower is open Monday - Friday from 7am-7pm every day of the year, excluding public holidays. If you require specific out of hours access, please contact our Property Manager to discuss your requirements.

Car parking

360 Collins has 129 car parks onsite. Should you wish to lease a car park please contact our Property Manager.

Divvy parking

360 Collins Street has parking bays allocated to Divvy parking – an affordable, flexible parking solution. Download the Divvy Parking App on your mobile or visit the Divvy website for further information.

Facilities overview

Mail, couriers and deliveries

Australia Post mail is delivered to the relevant levels in the building. Deliveries via various carriers can be made directly to your floor via the loading dock and dedicated goods lifts.

Loading dock

The loading dock is accessed via Little Collins Street with a height clearance of 3.5 metres. If you are moving in, moving out or require loading dock access, please contact Security.

Sustainability

360 Collins Street is focused on minimising waste, increasing energy efficiency and lessening its broader environment impact to ensure businesses in our building can work in a sustainable workplace. A sustainable initiative has been implemented across the building, managing cardboard, paper, co-mingled (glass, cans, plastics), Nespresso pods, batteries and e-waste recycling streams. We are pleased to have the following sustainability ratings:
5-star NABERS Energy rating and 5-star NABERS Water rating.

Air conditioning

Air conditioning is operational Monday - Friday between the hours of 8am to 6:30pm. After hours air conditioning is available at all other times including weekends and public holidays. Requests can be made via the Tenant Portal Air Conditioning Booking system. A instruction booklet can be obtained from the Facilities Management team.

WiFi

Access to the 360 Collins Street WiFi is available to all customers and visitors on the ground floor and retail courtyard. Simply locate “Dexus_Free_WiFi” on your device and follow the prompts to create an account.

Health, wellness and more

At Dexus we're committed to providing space for your best work, which includes providing the best facilities to support the health and wellbeing of you and your staff. Discover our range of health, wellness and productivity benefits to support you in achieving your best self at work.

End of trip facilities

State-of-the-art amenities are located on the Ground Floor. Features include cycle racks, Smart lockers* (paid lockers), Transit lockers* (complimentary lockers), Showers, Towel service, Drying room, GHD™ hair straighteners, Water fountain, Bike pump and maintenance station.

Offsite meetings and event space at Dexus Place

Dexus provides offsite meetings and events space for as a little as one hour to as long as you like. Located only a 2 min walk from 360 Collins on Level 14 385 Bourke Street, and a newly opened location at 80 Collins Street, Dexus Place Melbourne offers a variety of meeting rooms including an immersive studio to accommodate your needs.
Ask our team about our exclusive memberships reserved for Dexus customers.

Join our 360 Collins Building Portal

Once you've moved in to the building, ensure you stay informed of all the latest news, events, fitness classes, competitions, building information and more by signing up to our 360 Collins Building Portal. Once logged in, you'll be able to create your own account, order online and directly receive all the key information related to the building.

Customer Support Centre

24/7 service with Dexus Customer Support Centre

As a Dexus customer, you have immediate access to our easy to use online tenant service request system, managed by our dedicated Customer Support team who will promptly respond to your building needs 24 hours, seven days a week.

Not just an online portal, Dexus Customer Support is supported by a team of friendly, experienced facilities coordinators who provide the highest levels of customer service.

To access the Customer Support Centre and start submitting requests for service, please visit customersupport.dexus.com 

For assistance in setting up access to the Customer Support Centre, please call 1300 339 870.

Emergency procedures

Medical emergency

Management and staff must be prepared to take responsible steps to assist in the event of a medical emergency. 

If any person is made aware of a medical emergency, they should:

Dial 000 and advise ambulance of the details of the injured or ill person giving level and nearest cross street

Dispatch a trained First Aid Officer to the scene. Based on their training, the First Aid Officer should render assistance to the injured and make them comfortable

Have a Warden meed the responding ambulance and contact Building Management should you require assistance

The First Aid Officer will remain with the injured person until dispatched from the site by the ambulance or other such time as deemed necessary

Fire/smoke procedure

In the event of a fire related emergency, please refer to your dedicated Fire Wardens and follow relevant instructions provided. Your Fire Warden/s will follow the building’s relevant Emergency Response Plan and your own internal Business Continuity Plan as required. You can find a copy of the building's Emergency Response Plan on the 360 Collins Building Portal or via your Property Manager.

Beep! Beep! Beep!


On the sounding of the alert tone:

Proceed to your internal meeting point

Ensure you have enough Wardens to affect your response

Recruit additional persons to assist if you ascertain you are short on Warden numbers

Instruct Wardens to commence an immediate, systematic search of your floor for signs of emergency

Await WIP phone communications from the Chief Warden

Receive reports from Wardens as they return from searches of their respective areas

Communicate with the Chief Warden to advise your findings

Whoop! Whoop! Whoop!


On the sounding of the evacuation tone

Instruct Wardens to commence an immediate evacuation

Evacuate occupants closest to the danger area first

Systematically evacuate the remainder of the floor, working out from the danger source

Record details:

- Persons refusing to evacuate

- Mobility impaired persons

Receive clearance reports from each of the Wardens

Report your evacuation status to the Chief Warden using the WIP phone

Evacuate and report in person to the Chief Warden at the Fire Indicator Panel

Contacts

Property and Facilities Management

Property Manager

Sharleen Bysterveld

Senior Facilities Manager

Danny Kataria

Facilities Manager

Maria Ollarves Santana

Security and Concierge Team

Security Manager 24/7

Emmanuel Tsiliris

Community Manager

Emily Demeris

Executive Concierge

Nabila Mofiz

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