FAQs

Our Virtual Offices are located at:
- Level 5, 1 Margaret St, Sydney
- Level 16, 240 St Georges Terrace, Perth
- Level 14, 385 Bourke Street, Melbourne
You can be located anywhere in Australia or across the world and make use of these addresses for your business needs.

A Virtual Office allows small and medium businesses to benefit from all the advantages of a prestigious CBD address including a dedicated landline phone number and team support, without committing to a dedicated physical office space. Virtual offices help minimise expenses, while ensuring your business maintains a professional image associated with a respected physical address. Virtual offices also include a range of services like mail handling and phone reception and call forwarding, to keep your business running smoothly.

By utilising the vast array of services available through a virtual office, professionals are able to function remotely whether you are working from home, suburban offices, or even when overseas and still possess the reputation that a city address can provide.

It’s easy to get your Virtual Office business address set up with our Virtual Office package options. Simply send an enquiry through to our team and they’ll be in touch to confirm the best package that suits your needs. There is then a simple application process to get you set up with your Virtual Office business address.

A virtual office allows you the prestige of a central CBD address and dedicated phone number, giving you the flexibility of running your business remotely. At a time when many business people are working from home, Dexus Place is offering a new line of virtual services to help you carry out your business in the most professional of ways.

These services include mail handling, dedicated 24/7 phone reception team, call forwarding and message handling, national meeting room and dynamic desk access which includes tea and coffee service and onsite IT support, printing, and national business lounge access,

By utilising the vast array of services available through a virtual office package, professionals are able to function remotely whether you are working from home, suburban offices, or even when overseas and still possess the reputation that a city address can provide. 

Our Virtual Address Package comes in two tiers, for affordable monthly service that allows you exclusive access to Dexus Place facilities. This package includes:
• Prestigious CBD office address
• 5 hours per month towards meeting rooms or 5 full days of Dynamic Desking (up to 10 people), nationally
• Discounts on additional meeting room and Dynamic Desking reservations
• Onsite IT support
• Mail handling and storage (with mail and package forwarding made by request)
• Access to exclusive Dexus community events via dedicated building customer portal
• Printing facilities (20 complimentary pages/day)
• National business lounge access for interstate travel (Sydney, Melbourne, Brisbane & Perth)
• Guest relation services including printing, laminating, and stationary

Alternatively, the Virtual Address and Phone Service package provides you with an exclusive address and local business number, plus access to our various Dexus Place locations for meeting rooms, Dynamic Desking reservations and more. The Dexus Place Virtual Office Address and Phone service comes in two tiers. This package includes:
• Prestigious CBD office address
• Dedicated local phone number for your business
• 24/7 dedicated reception team for call answering, call forwarding, message handling and voicemail service
• 5 hours per month towards meeting rooms or 5 full days of Dynamic Desking (up to 10 people), nationally
• Discounts on additional meeting room and Dynamic Desking reservations
• Onsite IT support
• Mail handling and storage (with mail and package forwarding made by request)
• Access to exclusive Dexus community events via dedicated building customer portal
• Printing facilities (20 complimentary pages/day)
• National business lounge access for interstate travel (Sydney, Melbourne, Brisbane & Perth)
• Guest relation services including printing, laminating, and stationary

Yes, you can! A Dexus Place Virtual Office package allows you to choose a prestigious central business district address in major cities across Australia, including Sydney, Melbourne, and Perth. You can also add a dedicated local phone number to use for your new business registration. Whether you’re running a start-up or upgrading your business profile, our Virtual Office solution is ideal for business registration purposes.

Yes, a Virtual Office is a legal business address option. If you’re working from home or another remote workplace or just starting out with your business and are not ready to lease a physical office space, a virtual office allows you to create a physical presence in the CBD.

Premium CBD Address - Achieve an instant presence with one of our CBD business addresses. With premium commercial office buildings in Sydney and Perth you can quickly and easily set up your Virtual Office from anywhere in Australia.

Dedicated Local Phone Number - Receive a unique business phone number with a local CBD based area code to further support your professional reputation.

24/7 Phone Answering, Reception and Voicemail Services* - Never miss a call or message with Dexus Place Virtual Office phone answering and our 24/7 voicemail service. Make sure all your business calls are answered without committing to a full-time receptionist. *Optional - available as part of Virtual Address and Phone Service package only.

Mail Forwarding & Management Services - Our mail and courier management services take care of deliveries, so you don’t have to.

Meeting Room Access - Gain access to our state-of-the-art meeting and conference rooms. Dexus Place meeting rooms have flexible configurations that can be easily adjusted to meet your business or client needs.

Exclusive Workstation Access - With Dexus Place Virtual Office you’ll also have access to a designated workspace with our unique Dynamic Desking reservation service. Book an exclusive desk on demand for a professional environment to conduct your work. Reserve space from just an hour to a month with our flexible desking service. *5 days per month included in virtual office packages, additional charges apply for additional days.

National Business Lounge Access - Get quick and convenient access to our serviced business lounges located in Sydney, Melbourne, Brisbane & Perth. Fully supported by a concierge staff, Dexus Place business lounges are perfect for greeting clients or simply stopping by during interstate travel. Work, collaborate, or meet with access to this premium service.

Onsite IT Support - Get help when you need it with Dexus Place onsite IT support. If you have any administrative issues while accessing our onsite accommodations, our superior technical team will help resolve it.

Our Virtual Address Package comes in two tiers, for affordable monthly service that allows you exclusive access to Dexus Place facilities. This package includes:
• Prestigious CBD office address
• 5 hours per month towards meeting rooms or 5 full days of Dynamic Desking (up to 10 people), nationally
• Discounts on additional meeting room and Dynamic Desking reservations
• Onsite IT support
• Mail handling and storage (with mail and package forwarding made by request)
• Access to exclusive Dexus community events via dedicated building customer portal
• Printing facilities (20 complimentary pages/day)
• National business lounge access for interstate travel (Sydney, Melbourne, Brisbane & Perth)
• Guest relation services including printing, laminating, and stationary

Alternatively, the Virtual Address and Phone Service package provides you with an exclusive address and local business number, plus access to our various Dexus Place locations for meeting rooms, Dynamic Desking reservations and more. The Dexus Place Virtual Office Address and Phone service comes in two tiers. This package includes:
• Prestigious CBD office address
• Dedicated local phone number for your business
• 24/7 dedicated reception team for call answering, call forwarding, message handling and voicemail service5 hours per month towards meeting rooms or 5 full days of Dynamic Desking (up to 10 people), nationally
• Discounts on additional meeting room and Dynamic Desking reservations
• Onsite IT support
• Mail handling and storage (with mail and package forwarding made by request)
• Access to exclusive Dexus community events via dedicated building customer portal
• Printing facilities (20 complimentary pages/day)
• National business lounge access for interstate travel (Sydney, Melbourne, Brisbane & Perth)
• Guest relation services including printing, laminating, and stationary 

Absolutely! Anyone who runs a business can use a virtual office to establish a CBD presence. A Virtual Office allows you to benefit from all the advantages of a prestigious address, landline phone number and team support without committing to dedicated office space. Virtual offices help minimise expenses, while ensuring your business maintains a professional image associated with a respected physical address. Virtual offices also include a range of services like mail handling and call forwarding, to keep your business running smoothly. 

By utilising the vast array of services available through a virtual office, professionals are able to work from home, suburban offices, or function remotely and still possess the reputation that a city address can provide.

A unique dedicated local phone number is included with our Virtual Address and Phone Service package. This package also includes a dedicated 24/7 reception team which includes call answering, forwarding and message handling and voicemail services. When you sign up for a Virtual Office Address and Phone Reception package, your dedicated account manager will work with you to design your bespoke phone reception specifications from custom greetings to dedicated call transfer channels. For information on inclusions please request a copy of the Terms & Conditions from our team at enquiries@dexusplace.com.

Yes. Our Virtual Address and Phone Reception package includes a unique local phone number, 24/7 dedicated reception team which includes call answering, forwarding and message handling and voicemail services. When you sign up for a Virtual Office Address and Phone Reception package, your dedicated account manager will work with you to design your bespoke phone reception specifications from custom greetings to dedicated call transfer channels. For information on inclusions please request a copy of the Terms & Conditions from our team at enquiries@dexusplace.com.

Yes. Mail handling is included in your Virtual Office package and includes mail sorting and storage. You can choose to collect your mail from Dexus Place, or mail forwarding is available on request.

Mail can be collected from your virtual office home location during business hours from 8:00am – 6:00pm, Monday to Friday by appointment or drop-in. Alternatively, our guest relations team can arrange a bespoke mail forwarding schedule that is convenient for you and your business, with weekly and monthly forwarding options available. Additional charges may apply. 

We have two package options available with pricing ranging from $175- $225 per month. For more information check our available packages here.

Yes. Both of the Virtual Office packages at Dexus Place include 5 hours per month towards meeting rooms (up to 8 people) or 5 days of Dynamic Desking at any of our Dexus Place locations (Sydney, Brisbane, Melbourne and Perth), as well as discounted rates for additional access to all Dexus Place room or dynamic desk bookings. 

Our Virtual Office packages are a minimum 3-month commitment, with an ongoing monthly rollover. The packages can be cancelled at any time after the first 3 months are completed. For full details please request a copy of the Terms & Conditions from our team at enquiries@dexusplace.com

It’s easy to set up your Virtual Office with Dexus Place. Simply send an enquiry through to our team and they’ll be in touch to confirm the best option for your needs. There is then a simple application process to get you set up with your Virtual Office including the design of your bespoke phone reception specifications from custom greetings to dedicated call transfer channels.

Get help when you need it with Dexus Place onsite IT support. If you have any administrative issues while accessing our onsite spaces, our team will help resolve it.  

For changes to your Virtual Office membership, please contact your Account Manager or our friendly team at enquiries@dexusplace.com.